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AI · IoT · COMPUTER VISION · CHENNAI, INDIA
Sieora · AI Loss Prevention

Shoplifting Detection Software That Catches Theft While It's Happening

Sieora's shoplifting detection software connects to the store cameras and POS you already own and watches for theft as it happens — product concealment, sweethearting, scan avoidance, refund fraud — alerting your team in real time with video evidence. Ordinary CCTV only helps after a loss shows up at month-end. This is AI shoplifting detection that flags the moment, then hands it to a person to review — because staff, not an algorithm, should make the call. Built for retail chains across India and worldwide.

✓ Works with existing CCTV + POS ✓ Real-time alerts ✓ Human-reviewed, DPDPA-ready
Sieora shoplifting detection software flagging product concealment on a live store CCTV feed
CONCEALMENT ✗ AISLE 4 FLAGGED · REVIEW
Flagged today
12
Confirmed
5
Stores live
42
Real-time loss prevention on existing CCTV across Supermarkets·Fashion· Electronics·Pharmacy·Convenience
Clients

Trusted by Leading Brands

Enterprises, manufacturers and fast-growing startups build with Sieora.

The problem

Your CCTV records theft — it doesn't stop it

Ordinary cameras are a recording system, not a prevention system. By the time a loss is discovered, the goods, the receipt and the memory of it are long gone.

// FOUND TOO LATE

Discovered at month-end

Shrinkage surfaces in inventory variance weeks later — far too late to act on the incident or the person.

// TILL BLIND SPOT

Video can't see the till

Pure video misses sweethearting, scan mismatches and refund fraud that only show up when you link it to POS.

// CAN'T WATCH ALL

No eyes on every store

No LP team can monitor every camera in every store live — most theft simply goes unseen.

The basics

What is shoplifting detection?

Shoplifting detection uses AI and computer vision on your existing store CCTV to spot theft behaviour — concealment, sweethearting, scan avoidance — and alert staff in real time with video evidence. Unlike ordinary CCTV, which is reviewed only after a loss is found, it detects in the moment and flags the event for a person to confirm. Sieora runs it on the cameras you already have, turning passive footage into active loss prevention.
Detects: Concealment SweetheartingScan fraudRefund fraud Internal theftRepeat offenders
Important distinction

Loss prevention, not retail analytics

They're often confused, but they solve different problems for different teams.

Shoplifting detection LOSS PREVENTION

  • Goal: protect margin — catch and deter theft
  • Buyer: loss prevention & store security
  • Detects concealment, sweethearting, scan & refund fraud
  • Correlates video with POS for the full picture
  • Real-time alerts with evidence, flagged for human review

Retail analytics SELL MORE

  • Goal: increase sales & conversion
  • Buyer: marketing, merchandising & operations
  • Measures footfall, heatmaps, dwell, conversion
  • No POS-fraud or theft detection
  • Reporting to guide layout & staffing

Need the sales side too? See our retail video analytics software — this page is purely loss prevention.

What it detects

The theft types it detects

External and internal — the losses that pure video or a security guard alone will miss. These are the common ones — need a different scenario? We build custom models on the same cameras.

AI theft detection flagging product concealment in a store aisle
CONCEALMENT ✗

Product concealment & gesture recognition

Spots concealing items into bags, pockets or clothing through movement and gesture patterns, in real time.

Shoplifting detection catching sweethearting and POS fraud at a checkout
SWEETHEARTING ✗

Sweethearting & POS fraud detection

Correlates video with POS to catch pass-alongs, un-scanned items and voids at the till — losses video alone can't see.

Self-checkout theft detection spotting scan avoidance
SCAN MISMATCH ✗

Scan avoidance & self-checkout theft detection

Flags barcode switching, ticket swaps and items that never scan at self-checkout and manned tills.

Shoplifting detection flagging refund and return fraud
REFUND FRAUD ✗

Refund & return fraud

Surfaces suspicious refund and return patterns by tying counter activity to transactions and staff.

Shoplifting detection identifying internal employee theft
INTERNAL ✗

Internal / employee theft

Detects employee-driven loss — often the costliest per incident — through behaviour and POS correlation.

Shoplifting detection matching a repeat offender against a watchlist
MATCH ✓ WATCHLIST

Organized retail crime & repeat offenders

Recognises known offenders on a lawful watchlist and coordinated group activity across your stores.

Custom AI detection models built for a site's specific needs on existing cameras
+ CUSTOM

+ Custom analytics

Need something not listed — cart pushout, tag-switching, fitting-room abuse, refund or return fraud? We train custom AI models for your specific needs, on the same existing cameras.

TAILORED TO YOUR SITE

Don't see your use case? We build custom detection.

Different sites need different analytics. If a camera can see it, we can detect it — we train a model for your exact need.

Request Custom Detection →
Book a Free Demo →
The differentiator

POS integration: catch what video alone misses

Most "suspicious behaviour" tools watch the floor but are blind to the till. Sieora correlates your video with POS transactions, so a scan that never happened, a void without a customer, or a refund with no return becomes visible — the sweethearting and scan fraud that quietly cost the most.

That link between what the camera sees and what the register records is what separates real loss prevention from a motion alarm.

Scan mismatchUnscanned items Suspicious voidsRefund without return
Shoplifting detection correlating store video with POS transaction data
SCAN MISMATCH · TILL 3
Responsible by design

A complete anti-shoplifting system

Detection is only half of it — an anti-shoplifting system also has to be accountable and reliable.

👤

Known & repeat offender watchlists

Match known offenders against a lawful, opt-in watchlist and alert your team on entry, with cross-store coordination for organised retail crime — used within your policy and applicable law.

⚖️

Human review, not automated accusation

The AI only flags a possible event — a trained person reviews the clip and context before any action. This human-in-the-loop approach reduces false accusations and keeps every decision with your staff, never the algorithm.

🩺

Camera-health monitoring — no blind spots

An LP system blind to a dead feed is no protection at all. Sieora monitors camera health and flags offline, blurred or tampered cameras so your coverage stays intact.

No new hardware

Works with your existing store CCTV cameras

Sieora runs on the IP and CCTV cameras, NVRs and VMS you already have in-store over RTSP/ONVIF — no rip-and-replace, no per-door sensors.

Hikvision
Dahua
CP Plus
Axis
Hanwha
Bosch
Uniview
Honeywell
Vivotek
Pelco
Hikvision
Dahua
CP Plus
Axis
Hanwha
Bosch
Uniview
Honeywell
Vivotek
Pelco
Panasonic i-PRO
Avigilon
Sony
Reolink
Tiandy
Milestone VMS
Genetec
Samsung
Lorex
Any ONVIF / RTSP camera
Panasonic i-PRO
Avigilon
Sony
Reolink
Tiandy
Milestone VMS
Genetec
Samsung
Lorex
Any ONVIF / RTSP camera

Do I need special cameras for theft detection?

Usually not — clear views of aisles, entrances, tills and self-checkout matter more than the camera brand. We'll confirm coverage on your feed during the demo.

The pipeline

How AI theft detection works, in four steps

From a live camera and till to a reviewed, evidenced alert your team can act on.

01

Capture (RTSP)

Connects to your existing store cameras and POS feeds across the zones you want protected.

02

Detect & correlate

AI reads behaviour and gestures and correlates them with POS transactions to spot theft patterns.

03

Human review

Each flag goes to a trained person with the clip and context — no shopper is accused on an AI flag alone.

04

Alert, log & evidence

Confirmed events alert staff instantly and are logged with video evidence for action and reporting.

Retail loss prevention software, built for Indian stores

Crowded festival-day floors, mixed-brand cameras, self-checkout rollouts and multi-store chains that can't be audited weekly — Sieora tunes detection to your real store formats and the losses you actually see, so alerts hold up on the floor, not just in a demo.

SupermarketsFashion & footwearElectronics PharmacyConvenienceMulti-store chains
Book a Free Demo →
Across your estate

Multi-store shrinkage dashboard & reporting

Theft data means most when you can see it across every store at once.

▤

Shrinkage dashboard

Benchmark incidents, hotspots and offender patterns across all stores on one screen for your LP team.

🛒

POS & transaction data

Two-way link with your POS to compute discrepancies and evidence sweethearting and refund fraud.

🔔

Real-time alerts & evidence

Push confirmed events to app, SMS and dashboard with the clip, timestamp and store attached.

📄

Incident reports

Every reviewed event logged for investigation, insurance, prosecution and continuous improvement.

Privacy-first theft detection with face masking and human review of flagged events
HUMAN-REVIEWED · DPDPA
Privacy & ethics

Privacy-first & DPDPA 2023-ready

Used responsibly, shoplifting detection software in India can align with the Digital Personal Data Protection Act, 2023 — with human review before action, access controls, retention limits and, where used, face masking and lawful watchlist policies.

Sieora is designed for proportionate, compliant use: you remain the data controller for your footage, and every flag is a prompt for a person to decide — never an automated accusation.

Human-in-the-loopAccess controls Face maskingRetention limitsYou own the data
Pricing

How much does shoplifting detection cost in India?

Transparent, usage-based pricing — pay for the stores and cameras you actually protect.

✓ FREE PILOT ON YOUR HIGHEST-SHRINKAGE STORE

Per store vs per camera

Shoplifting detection is priced on a subscription that scales with your estate. Because Sieora runs on your existing store CCTV, you pay for software, not new hardware at every till:

Per storeWhole-store cover
Per cameraTills & hotspots
Per chainMulti-store rollout

Single-store setups start modestly; multi-store chains scale with a central shrinkage dashboard. Share your store and camera count and we'll size an exact quote — most teams start by proving ROI on their highest-shrinkage store.

STARTS AT
₹0
for a pilot on one store
Run a Free Pilot → Get a Quote
In the field

Where retailers cut shrinkage with detection

Representative examples. Replace with your verified client results and metrics before launch.

Shoplifting detection reducing shrinkage in a supermarket chain
// SUPERMARKET

Sweethearting at the till

A supermarket chain linked video to POS to surface sweethearting and scan mismatches that inventory variance had hidden, giving the LP team evidenced cases to act on.

Shoplifting detection catching concealment in a fashion store
// FASHION

Concealment, caught live

A fashion retailer flagged concealment in fitting-room approaches in real time, letting staff engage politely at the door instead of finding empty hangers later.

Shoplifting detection protecting high-value stock in an electronics store
// ELECTRONICS

Repeat offenders, across stores

An electronics chain used a lawful watchlist to recognise organised repeat offenders across branches, coordinating a response its single-store guards never could.

Testimonials

Recent Testimonials

What clients say after working with our team.

Sieora's system has given us real peace of mind. Their team understood our safety needs and delivered a solution we can genuinely rely on.

Head of Safety OperationsNippon Paint India

Sieora's technology has become a dependable part of our operations. The team was professional, understood our requirements, and delivered quality.

Head of OperationsEmerson

A capable, professional team that delivered exactly what our quality processes needed. Sieora made the whole engagement smooth and reliable.

Oral-B TeamOral-B

Sieora delivered a robust, well-engineered solution and supported us throughout. A reliable technology partner we trust.

Operations TeamSignode

The team understood our security and monitoring needs precisely and delivered a system that works reliably day in, day out.

Security Operations TeamETA Group

Book a free shoplifting detection demo

See Sieora flag theft on your own store feed and correlate it with your POS. We'll assess your stores and shrinkage, then size a quote — no obligation.

Prove it on your highest-shrinkage store

  • ✓ Live demo on your existing store CCTV
  • ✓ Free pilot on one store
  • ✓ POS-correlation & theft-type setup
  • ✓ Human-review workflow, tuned to your policy
  • ✓ Clear per-store / per-camera pricing
Sieora · AI & Computer Vision, Chennai, India
Serving India & worldwide · Human-reviewed & DPDPA-ready

Get your demo & quote

Tell us about your stores — we'll reply within one business day.
🔒 Your details go straight to our team. No spam.
FAQ

Shoplifting detection, questions answered

The things loss-prevention teams and AI assistants ask most.

How does AI shoplifting detection work?
It connects to your cameras over RTSP, and AI analyses movement and behaviour for theft patterns, optionally correlating them with POS transactions. Suspicious events are flagged for a human to review with the clip and context, then escalated to staff — so people, not the algorithm, make the final call.
Do I need special cameras for theft detection?
No. It works with most existing IP and CCTV cameras, so you usually add no new hardware. Clear views of aisles, entrances, tills and self-checkout give the best results.
Shoplifting detection vs retail analytics — what's the difference?
Retail analytics measures shopper behaviour — footfall, heatmaps, dwell — to sell more; shoplifting detection is loss prevention, built to catch theft and protect margin. They solve different problems for different teams, and Sieora offers both as separate tools.
Can AI catch employee theft and sweethearting?
Yes. By correlating video with POS data, it flags sweethearting, scan mismatches, voids and refund fraud that pure video can't see — often the most costly losses per incident. These internal-theft patterns are a core part of what the software watches.
Does it accuse people automatically?
No — and that's deliberate. The AI only flags a possible event; a trained person reviews the clip and context before any action. This human-in-the-loop approach reduces false accusations and keeps decisions with your staff, not an algorithm.
How accurate is it / does it cause false alarms?
It's designed to reduce false positives by learning normal shopper behaviour and requiring human review before action, so staff act on genuine events rather than noise. Accuracy improves as models are tuned to your store layout, and no shopper is accused on an AI flag alone.
What theft types can it detect?
Product concealment, sweethearting, scan avoidance and self-checkout fraud, refund and return fraud, internal or employee theft, and organized retail crime by repeat offenders. Detection can be tuned to the losses your stores see most.
Does it work across multiple stores?
Yes. A central shrinkage dashboard benchmarks incidents, hotspots and offender patterns across every store, so loss-prevention teams can manage locations they can't visit weekly. Cross-store visibility is where the biggest shrinkage wins come from.
Is shoplifting detection legal and privacy-compliant in India?
Used responsibly it can align with India's DPDPA 2023 — with human review, access controls, retention limits and, where used, face masking or lawful watchlist policies. Sieora is designed to support compliant, proportionate use, and you remain the data controller for your footage.
Will it slow down checkout or disrupt the store?
No. It runs in the background on your existing cameras and POS feed without changing the shopper experience or checkout speed. Staff only get involved when a reviewed event needs action.