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AI · IoT · COMPUTER VISION · CHENNAI, INDIA
Sieora · AI for Retail

Retail Video Analytics Software That Turns Your Store CCTV into Sales Insight

Sieora's retail video analytics software connects to the store cameras you already own and shows you what your sales dashboard can't — how many people walked in, where they went, where they queued, and where they left without buying. Footfall, heatmaps, dwell, queues and loss prevention on one platform, so you can lift conversion store by store. No new sensors. Built for retail chains across India and worldwide.

✓ Works with existing CCTV ✓ 95%+ accuracy ✓ DPDPA 2023 ready
Sieora retail video analytics software showing footfall and a store heatmap on a live CCTV feed
FOOTFALL 1,248 · CONV 24% QUEUE 7 · ALERT
Footfall today
1,248
Conversion
24%
Avg dwell
6m
In-store intelligence for retail chains & malls across Fashion·Electronics· Supermarkets·QSR·Malls
Clients

Trusted by Leading Brands

Enterprises, manufacturers and fast-growing startups build with Sieora.

The problem

Your sales dashboard tells you what happened — not why

Revenue reports show the sale, but say nothing about the shoppers who browsed and left. That blind spot between the door and the till is where margin leaks every day.

// 7 IN 10 LEAVE

Most walk out

Only about three in ten shoppers who enter an Indian store buy — yet teams optimise on sales data alone.

// BLIND ZONES

No view inside

You don't know why Zone B underperforms or which display shoppers ignore on the way to the till.

// GUESSWORK

Staffing & layout by feel

Rosters and merchandising run on hunches instead of real footfall, dwell and queue data.

The basics

What is retail video analytics?

Retail video analytics is the use of AI and computer vision on your existing store CCTV to turn footage into business insight — footfall, dwell time, heatmaps, queues, demographics and conversion. Instead of just recording, it tells you how customers move through the store and why they buy or leave. Sieora runs it on the cameras you already have, so every store becomes a source of in-store analytics, not just security footage.
Measures: Footfall ConversionDwell timeHeatmaps QueuesDemographicsCustomer journey
Comparison

Retail video analytics vs POS & BI analytics

They answer different questions. You need both — here's the split.

Retail video analytics THE "WHY"

  • Counts everyone who enters, not just buyers
  • Shows where they go — zones, dwell, journey, heatmaps
  • Catches lost sales — queues, dead zones, walk-outs
  • Real-time — act during the trading day, not after
  • Explains the 70% who browse and leave without buying

POS / BI analytics THE "WHAT"

  • Measures transactions, basket size and returns
  • Silent on visitors who didn't buy
  • No view of layout, flow or queue impact
  • Reports after the fact, end of day or month
  • Tells you revenue — not the reason behind it

Sieora pairs both: footfall from video against sales from POS gives you true conversion and the reason behind it.

The bundle

The in-store analytics that predict revenue

From revenue metrics to security, safety and operations — these run from the same store cameras, on one dashboard. Counting is only where it starts. These are the common ones — need a different scenario? We build custom models on the same cameras.

Retail footfall analytics counting shoppers and conversion at a store entrance
IN 342 · CONV 26%

Retail footfall analytics & conversion →

Count every visitor and compare against POS sales to see true conversion — per store, day and hour. Powered by our people counting system.

Retail heatmap analytics showing shopper density across store zones
HEATMAP · ZONE 3 HOT

Retail heatmap analytics

Zone-level retail heatmap analytics show where shoppers cluster and which aisles go cold, so you place stock where the traffic is.

Retail video analytics measuring dwell time and customer journey
DWELL 4m 12s

Customer behavior analytics: dwell & journey

See how long shoppers linger per zone and the paths they take from entrance to till — the leading indicator of conversion.

Retail video analytics detecting checkout queue length
QUEUE 7 · OPEN TILL

Queue detection & checkout alerts

Alert managers the moment a checkout line crosses a threshold, so another till opens before you lose the sale.

Retail video analytics showing anonymous age and gender demographics
AGE / GENDER

Demographics (age / gender)

Anonymous age and gender profiles show who each store and zone actually attracts, sharpening merchandising and campaigns.

Retail video analytics tracking staff in zone for scheduling
STAFF · ZONE 2

Staff-in-zone & scheduling

Match staff to real hourly traffic and dwell-to-conversion data, cutting queues at peaks and idle time in lulls.

Retail video analytics detecting shoplifting behaviour in real time
SUSPICIOUS ✗ AISLE 4

Real-time theft detection

Flag pick-and-conceal and suspicious behaviour live — before goods ever leave the floor.

Retail video analytics monitoring the POS and cash register area
POS WATCH · VOID

POS & cash register monitoring

Watch till areas for sweethearting, suspicious voids and cash-handling anomalies, paired with POS data.

Retail video analytics monitoring shelves for out-of-stock gaps
SHELF LOW · ZONE 2

Shelf & inventory monitoring

Spot empty shelves, out-of-stocks and planogram gaps from your camera views before sales are lost.

Retail video analytics detecting a slip and fall for liability mitigation
FALL ✗ ALERT STAFF

Slip & fall detection

Detect fallen, unmoving persons to speed response and mitigate liability in-store.

Retail video analytics detecting after-hours intrusion in a closed store
INTRUSION ✗ AFTER HOURS

Intrusion detection after hours

Perimeter and floor breach alerts the moment anyone enters a closed store.

Retail video analytics matching a repeat offender against a watchlist
MATCH ✓ WATCHLIST

Facial recognition for repeat offenders

Match known shoplifters against a watchlist and alert the team the moment they enter.

Retail video analytics monitoring outdoor parking and vehicles with ANPR
ANPR ✓ TN 01 AB 1234

Outdoor camera & vehicle monitoring →

Cover parking, loading bays and gates with vehicle and number-plate recognition (ANPR).

Retail video analytics monitoring staff compliance and store standards
SOP ✓ COMPLIANT

ROI & staff compliance monitoring

Track staff presence, SOP adherence and store-standard compliance to protect ROI.

Retail video analytics multi-store dashboard and reporting
42 STORES · LIVE

Multi-store dashboard & reporting

Benchmark every outlet's footfall, conversion, queues and alerts on one dashboard.

Custom AI detection models built for a site's specific needs on existing cameras
+ CUSTOM

+ Custom analytics

Need something not listed — planogram compliance, spill detection, trolley-abandonment, staff-at-till? We train custom AI models for your specific needs, on the same existing cameras.

TAILORED TO YOUR SITE

Don't see your use case? We build custom detection.

Different sites need different analytics. If a camera can see it, we can detect it — we train a model for your exact need.

Request Custom Detection →
Book a Free Demo →
Security

Stop shrinkage with retail loss prevention analytics

Shrinkage quietly eats margin in every format. Sieora's retail loss prevention analytics flag suspicious pick-and-conceal behaviour, after-hours loitering and known-offender patterns in real time — and pair footfall with POS to surface discrepancies.

Your team acts on loss as it happens on the floor, instead of discovering it weeks later at stock-take.

Suspicious behaviourAfter-hours loitering POS discrepancySweethearting alertsExit watch
Retail video analytics flagging suspicious shoplifting behaviour on a store CCTV feed
SUSPICIOUS ✗ AISLE 4

Built for Indian retail — every store format

Narrow high-street shops, bright glass storefronts, crowded festival-day traffic, sprawling supermarkets and food courts — Sieora tunes the models to your real store formats and camera angles, so the numbers hold up in the field, not just in a demo.

Fashion & footwearElectronicsSupermarkets QSR & food courtsMallsMulti-store chains
Book a Free Demo →
No new sensors

Works with your existing store CCTV cameras

Sieora runs on the IP and CCTV cameras you already have in-store over RTSP/ONVIF. Unlike sensor-based counters, there's no ceiling hardware to buy for every door and zone.

Hikvision
Dahua
CP Plus
Axis
Hanwha
Bosch
Uniview
Honeywell
Vivotek
Pelco
Hikvision
Dahua
CP Plus
Axis
Hanwha
Bosch
Uniview
Honeywell
Vivotek
Pelco
Panasonic i-PRO
Avigilon
Sony
Reolink
Tiandy
Milestone VMS
Genetec
Samsung
Lorex
Any ONVIF / RTSP camera
Panasonic i-PRO
Avigilon
Sony
Reolink
Tiandy
Milestone VMS
Genetec
Samsung
Lorex
Any ONVIF / RTSP camera

Already have store cameras? Do I need special cameras for retail analytics? Usually not — a clear overhead or angled view of entrances and key zones matters more than the brand. We'll confirm on your feed during the demo.

The pipeline

How retail video analytics works, in four steps

From a live store camera to a decision your manager can act on the same shift.

01

Capture (RTSP)

Connects to your existing store cameras and reads the entrances and zones you want to measure.

02

Detect & track (anonymous)

AI detects and tracks each shopper anonymously — no identity stored — while excluding staff.

03

Map zones & rules

Movement is mapped to zones, dwell, journeys and queues, and checked against your thresholds.

04

Dashboard & alerts

Live footfall, conversion, heatmaps and queue alerts reach your team on one dashboard.

A worked example

The 6pm queue that costs you 40 sales a week

Here's how the data becomes money. A fashion store's sales dip on weekday evenings, but the POS report can't say why. Retail video analytics shows the reason in three linked signals:

// FOOTFALL

Traffic is fine

Footfall actually peaks at 6–7pm — the crowd is arriving, so the dip isn't a traffic problem.

// QUEUE

The line spikes

Queue length crosses seven people at the single open till, exactly when conversion falls.

// ACTION

One till opens

An automatic alert opens a second checkout at the threshold — abandonment drops, sales recover.

The fix cost nothing but a staffing rule. Across a week that one queue was quietly turning away around 40 ready-to-buy shoppers — invisible on the sales dashboard, obvious on the video. That's the difference between recording your store and understanding it.

Deployment

Cloud, edge or hybrid

Run it whichever way fits your store connectivity, scale and data-privacy needs.

☁
CLOUD

Cloud

Fastest to launch across stores, nothing to maintain on-site, dashboards from head office.

  • Central multi-store view
  • Automatic updates
  • Best for chains
▣
EDGE

Edge / on-premise

Analytics run in-store so counting keeps working offline and footage never leaves the shop.

  • Works fully offline
  • Lowest latency
  • Best for privacy-sensitive brands
⬡
HYBRID

Hybrid

Edge counting with cloud dashboards — resilience in-store, visibility across the estate.

  • Edge uptime + cloud reports
  • Syncs when online
  • Best for large chains
Integrations

Multi-store dashboard & POS integration

Footfall means most when it sits beside your sales and workforce data. Sieora connects both ways.

🛒

POS & conversion

Pull sales from your POS to compute true conversion and loss-prevention discrepancies automatically.

▤

Multi-store dashboard

Benchmark footfall, conversion, queues and heatmaps across every outlet on one screen.

▥

BI & Power BI export

Export metrics to Power BI, Excel or your data warehouse via API for your own reports.

👥

Workforce scheduling

Feed hourly traffic into staffing tools to plan rosters around real store demand.

Privacy-first retail analytics counting shoppers anonymously with faces masked
ANONYMOUS · NO ID STORED
Privacy & compliance

Privacy-first & DPDPA 2023-ready

Deployed correctly, retail video analytics software in India can align with the Digital Personal Data Protection Act, 2023 — because it counts shoppers anonymously, storing movement and dwell data rather than anyone's identity.

Sieora supports on-device (edge) processing so footage never leaves the store, face masking where required, encrypted storage and configurable retention windows.

Anonymous countsEdge processing Face maskingEncrypted storageRetention control
Pricing

How much does retail video analytics cost in India?

Transparent, usage-based pricing — pay for the stores and cameras you actually run.

✓ FREE PILOT ON YOUR HIGHEST-TRAFFIC STORE

Per store vs per camera

Retail video analytics is priced on a subscription that scales with your estate. Because Sieora runs on your existing store CCTV, you pay for software, not ceiling sensors at every door:

Per storeWhole-store analytics
Per cameraEntrances & zones
Per chainMulti-store rollout

Single-store setups start modestly on subscription; multi-store chains scale up with central dashboards. Share your store and camera count and we'll size an exact quote.

STARTS AT
₹0
for a pilot on one store
Run a Free Pilot → Get a Quote
In the field

Where retailers put video analytics to work

Representative deployments. Replace with your verified client results and metrics before launch.

Retail video analytics lifting conversion in a fashion store
// FASHION

Conversion, store by store

A fashion chain linked footfall to POS to find high-traffic, low-conversion outlets, then fixed queues and layout — turning raw counts into a per-store action list.

Retail video analytics reducing checkout queues in a supermarket
// SUPERMARKET

Queues & staffing

A supermarket used queue alerts and hourly footfall to open tills before lines built and match staff to real demand, easing peak-hour bottlenecks.

Retail video analytics benchmarking footfall across a shopping mall
// MALL

Tenant footfall & heatmaps

A mall measured entrances and zones to benchmark tenants and justify footfall during lease reviews — all on the existing camera network.

95%
Counting accuracy
Real-time
Footfall & queues
24/7
In-store insight
0
New sensors needed
Testimonials

Recent Testimonials

What clients say after working with our team.

Sieora's system has given us real peace of mind. Their team understood our safety needs and delivered a solution we can genuinely rely on.

Head of Safety OperationsNippon Paint India

Sieora's technology has become a dependable part of our operations. The team was professional, understood our requirements, and delivered quality.

Head of OperationsEmerson

A capable, professional team that delivered exactly what our quality processes needed. Sieora made the whole engagement smooth and reliable.

Oral-B TeamOral-B

Sieora delivered a robust, well-engineered solution and supported us throughout. A reliable technology partner we trust.

Operations TeamSignode

The team understood our security and monitoring needs precisely and delivered a system that works reliably day in, day out.

Security Operations TeamETA Group

Book a free retail video analytics demo

See Sieora turn your store's camera feed into footfall, heatmaps and queue data. We'll assess your stores and goals, then size a quote — no obligation.

Prove it on your highest-traffic store

  • ✓ Live demo on your existing store CCTV
  • ✓ Free pilot on one store
  • ✓ Footfall, conversion, heatmap & queue setup
  • ✓ Accuracy check on your layout & lighting
  • ✓ Clear per-store / per-camera pricing
Sieora · AI & Computer Vision, Chennai, India
Serving India & worldwide · Cloud, edge & hybrid

Get your demo & quote

Tell us about your stores — we'll reply within one business day.
🔒 Your details go straight to our team. No spam.
FAQ

Retail video analytics, questions answered

The things retail teams and AI assistants ask most.

How does retail video analytics work?
It connects to your store cameras over RTSP, anonymously detects and tracks shoppers, and maps their movement to zones, dwell and queues in real time. Those signals become dashboards and alerts your team can act on during the trading day, not after it.
Do I need special cameras for retail analytics?
No. It works with most existing IP and CCTV cameras, so you usually add no new hardware or sensors. A clear overhead or angled view of entrances and key zones gives the best accuracy.
Retail video analytics vs POS/BI — what's the difference?
POS and BI tell you what sold; video analytics tells you why — how many walked in, where they went, where they queued, and where they left without buying. Together they turn the roughly 70% of non-buying visitors from a blind spot into a plan.
How accurate is it?
Well-placed camera setups reach around 95% or higher accuracy for counting and zone tracking, with staff excluded from the numbers. Accuracy depends on camera angle, height and lighting, and improves when models are tuned to Indian store formats.
How much does retail video analytics cost in India?
Pricing is usually per store or per camera on a monthly or annual subscription, scaling with locations and features. Because Sieora uses your existing cameras, you skip sensor hardware costs, and a free pilot on one store lets you prove ROI first.
What can it measure?
Footfall, conversion rate, dwell time, customer journey, zone heatmaps, queue length, demographics and staff-to-customer ratio, plus loss-prevention alerts. These combine to guide layout, staffing, merchandising and shrinkage decisions.
Can it help reduce shoplifting and shrinkage?
Yes. It flags suspicious behaviour, after-hours loitering and known-offender patterns in real time, and pairs footfall with POS to spot discrepancies — so teams act on loss as it happens rather than at stock-take.
Does it work for multi-store chains?
Yes. A central dashboard benchmarks footfall, conversion, queues and heatmaps across every store, so regional managers can manage outlets they can't visit weekly. Cross-store comparison is where the data compounds into a management system.
Is it privacy-compliant in India?
Yes, when configured correctly. It counts anonymously without storing identities, can process video at the edge, and aligns with India's DPDPA 2023 principles of data minimisation — with face masking and retention controls where required.
How is this different from just people counting?
People counting gives you the numbers in and out. Retail video analytics adds the why — heatmaps, dwell, journeys, queues, demographics and loss prevention — on the same cameras, so you can act on layout, staffing and conversion.